Privacy policy

This policy explains what personal data we collect, why, and the choices you have.

What we collect

• Account details: name, email address, mobile number and password (stored encrypted)
• Order details: delivery addresses, items purchased and payment status
• Device details: IP address, browser and app version, used for security and fraud prevention

How we use it

To process and deliver orders, send order updates, provide support, prevent fraud and, if you agree, send offers. We never sell your data.

Payments

Online payments are handled by Razorpay. Your card or UPI details are never stored on our servers.

Your choices

You can update your details, unsubscribe from marketing, download your data or delete your account from My Account → Privacy.

Contact

For privacy questions, email support@shopnest.example.